AI Email Bot

Replying to emails is a lengthy and hardly automated task. Repetitive email conversations are not only time consuming, but also frustrating and non-challenging for qualified and motivated employees.

Mailytica’s email bot classifies incoming emails and uses artificial intelligence to automatically suggest suitable answers. The text comprehension goes beyond the recognition of key-words alone; the AI Email Bot instead understands the context of incoming emails by using sophisticated NLP models.


An incoming email reaches you

You work in your usual mailbox in which Mailytica's AI Email Bot is automatically integrated


You call for the AI Email Bot

A simple click will call for Mailytica's AI Email Bot


Mailytica's AI Email Bot analyzes the incoming email

{ classfication: „delivery_time_request“, priority: „urgent“, from: „Timo Streich“, article: „Business cards“, article_no: „421349.44", quantity: 300 }


Mailytica automatically creates an answer

The answer optional takes into account the parameters of the email analysis


You edit the email draft and send it

The AI Email Bot stores the automatic answer in your drafts folder. You have, of course, the opportunity to customize the email answer before sending it.

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Automation of repetitive e-mails
Automatically reply to emails with fast and personalized answers.

Text comprehension using AI and NLP algorithms
The AI email bot understands not only individual keywords, but the entire context of incoming emails.

Optimized processes by means of connections to third-party systems
Eliminate tedious copying of delivery data and tracking codes. By means of an API connection to third-party systems, the AI Email Bot automatically transfers this information to the outgoing email.

Automatic training of your AI using an email machine learning pipeline
Get started with your own email bot immediately.

The AI learns with every new email and can thus continuously increase its accuracy and effectiveness.

Chatbot function

How does Mailytica's AI Email Bot work?


What are typical use cases:

Check Recurring questions to a help desk
Check Customer inquiries regarding delivery times and shipping costs
Check Approval process of purchased orders
Check Requests for quotation validity

What makes the AI Email Bot of Mailytica different?


The training of the AI Email Bot is based on your previous answers to emails about same business transactions. Fot his purpose, the AI Email Bot uses the concepts of "Artificial Intelligence" and "Machine Learning". By doing so, it eliminates a tedious, manual training.


The AI Email Bot sees itself as part of a larger system: A REST API and integrations in ERP and CRM systems enable interaction with your other business programs.


The use of the most modern and most effective NLP (Natural Language Processing) and AI (Artificial Intelligence) algorithms ensures a high quality of automatic email designs.