Effortless email redirection with AI.
Accurate, fast, reliable.
Incoming emails are forwarded to the appropriate person, without any delays.
Our advanced AI Email Routing employs cutting-edge NLP language models to analyze incoming emails instantly, ensuring they’re categorized correctly. The AI models adeptly identify the intention and themes of your emails, while also considering custom attributes such as keywords, urgency, and employee skills, tailoring the handling to your specific needs.
Once the intent or a critical attribute is detected, the message is efficiently routed to the intended recipient. Our AI models are custom-built to understand the nuances of your business. Our models are trained to understand the contents of your emails and master the nuances of your corporate language, enhancing communication efficiency across your organization.
Register for our online demo and learn how Mailytica is used, how it is integrated, and the benefits it can bring you in a live presentation.
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Online Demo
Ein Kunde hat eine eilige Anfrage über 50 Stück zu einem bestimmten Artikel.
Mailytica erkennt die Absicht und Ziel der Kundenanfrage. Anschließend klassifiziert Mailytica die E-Mail und ordnet diese den Kategorien „Eilig“ und „Anfrage“ zu.
· Kundenanfragen zu einem bestimmten Thema werden immer automatisch zu einem bestimmten Mitarbeiter weitergeleitet.
· Alle eiligen Anfragen werden mit einem roten Label „Dringendr" in Ihrem Postfach marktert.
· Die E-Mail wird je nach Klassifizierung in einen bestimmten Outlook-Ordner verschoben.
Anschließende AktionDie Integration erfolgt nahtlos über ein Add-On in Outlook, Gmail oder Zendesk. Die Klassifizierung kann auch über eine REST-API Schnittstelle einem Drittsystem zur Verfügung gestellt werden. Mittels einer solchen API-Abfrage können Prozesse und Workflows in bestehenden Geschäftsprogrammen mit einer E-Mail Klassifizierung angereichert werden.
Up to
Our unique AI models achieve up to 98% accuracy in classifying incoming emails.
Incoming emails are recognized and classified in real-time to minimize delays.
Das KI E-Mail Routing kann problemlos große E-Mail-Mengen verarbeiten, ohne dass zusätzliche manuelle Ressourcen erforderlich sind. Ganz gleich, ob es um saisonale Spitzenzeiten oder ruhigere Phasen geht, unsere hoch skalierbare Technologie sichert Ihnen eine dauerhafte Verfügbarkeit.
Die Klassifizierung der KI erfolgen in Echtzeit, was eine schnelle und präzise Weiterleitung von E-Mails sicherstellt. Durch die blitzschnelle Analyse wird zudem jede eingehende Nachricht unmittelbar dem passenden Empfänger zugeordnet – ein nahtloser Prozess, der Zeitverzögerungen beim Bearbeiten von E-Mails eliminiert.
Setting up our AI-powered email routing system is straightforward and user-friendly. Initially, a training dataset with historical emails is used, where all emails are categorized into specific categories during an initialization run. These categories represent the repetitive and recurring emails in your use case. Based on the training dataset, AI language models are then trained for these categories to appropriately classify new emails.
In the next step, corresponding actions are defined for each category. This could include assigning emails to a functional mailbox or a queue, marking them with a label, or moving them to a folder. These so-called routing rules can be reviewed and adjusted to new requirements at any time.
Once the setup and training are complete, the AI email routing is ready for live operation. As soon as an email is received, it is analyzed in real-time and assigned to a category. The AI evaluates the content, urgency, and other relevant features of the email to make an informed decision about its classification.
The processing occurs within just a few seconds and without delays, ensuring that new messages are quickly and efficiently routed to their destination.
Mailytica is based on a solid foundation of innovation, research, and expertise, ensuring top performance and reliability. Benefit from Germany's AI excellence and upgrade your customer service with our advanced AI email tools and applications.
Our servers adhere to strict privacy regulations and offer a stable, high-performance environment for our applications. With our solutions hosted in Germany, you can be sure that your data is protected and your applications run smoothly.
We adhere to the standards of the General Data Protection Regulation (GDPR) of the European Union. Our strict compliance with GDPR ensures that all your personal data and sensitive information are protected at all times.
