Mailytica - Automatically answer emails in Gmail with Artificial Intelligence

INTEGRATIONS

Gmail Integration

You use Gmail and want to use Mailytica's AI Email Bot? For this purpose, we have developed an add-on for Gmail, which provides the functionality of Mailytica in the Gmail mailbox.

The add-on can be easily installed within Gmail. The add-on is then displayed on the right side of the browser window. As soon as the user reads a new email, Mailytica suggests a suitable answer within the add-on. For this purpose, the incoming email is classified in the background and assigned to a known business transaction. In addition to automatically generated email drafts and replies, you can also globally specify a desired response for each business transaction.

After Mailytica has showed the automatically generated email response, the user can adopt the suggestion with a single click to Gmail’s email editor. Subsequently, the email draft can be sent directly or supplemented by the user if desired. In addition, a direct send-out of the automatically generated email answer is possible. This is useful if there is a high level of accuracy for certain business transactions and full automation is desired. Increase the quality and speed in your customer communication!

Installation

After installation, Mailytica’s add-on will be displayed in the right sidebar.

The add-on is always visible. The user can also remain in their usual mailbox.

Email Classification & Automatic Email Response

After opening a new email, Mailytica assigns it to a category – or business transaction – within seconds.

At the same time, Mailytica automatically suggests appropriate answers to the email in the sidebar. The user can decide in an intuitive way to accept Mailytica’s suggestion as the email’s answer.

In addition to the automatically generated answer, Mailytica also creates an appropriate greeting. For this purpose, the discussion partner’s gender is analyzed.

Multiple automatic answers

Some business transactions have more than one possible answer. In such cases, Mailytica first presents the most likely answer.

The “next” button allows the user to see the other answers that appear within seconds.

Sending the automatically generated answer

After the automatically generated answer chosen, it appears as an email draft.

The user can now complete the email if necessary and then send it.

Intuitive User Interface

Mailytica’s algorithms and email machine learning pipeline classify your emails and run in the background on a server application.

To do this, Mailytica’s software is installed on a cloud server or a local server. Mailytica receives access to the incoming emails via IMAP or an API. The automatic analysis then takes place in the algorithms of Mailytica within seconds. Based on the analysis, the email can then be routed automatically or an email response suggested.

The automatically generated email answer is directly retrieved by the user via an add-on in their familiar environment (for example, Microsoft Outlook or Gmail). This means that the user only sees a small, intuitive Add-On in their usual working environment.

Would you like to learn more about Mailytica?

Register for our online demo and learn how Mailytica is used, how it is integrated, and the benefits it can bring you in a live presentation.

We will send you a link and access data 24 hours before the presentation.

We're looking forward to meeting you!

Online Demo

AI MADE IN GERMANY

Mailytica is based on a solid foundation of innovation, research, and expertise, ensuring top performance and reliability. Benefit from Germany's AI excellence and upgrade your customer service with our advanced AI email tools and applications.

Our servers adhere to strict privacy regulations and offer a stable, high-performance environment for our applications. With our solutions hosted in Germany, you can be sure that your data is protected and your applications run smoothly.

We adhere to the standards of the General Data Protection Regulation (GDPR) of the European Union. Our strict compliance with GDPR ensures that all your personal data and sensitive information are protected at all times.