About Us

We are shaping the future of email automation

Since our founding in 2018 by Lorenz Bernauer, we have been driven by our passion for developing cutting-edge AI and NLP models. Our goal, which we never lose sight of: Offer our customers a powerful tool for automating repetitive emails by means of a simple integration of artificial intelligence and natural language processing. We are a pioneer in email automation and are committed to providing sustainable added value for our customers.

 

It all started 2018 with our AI Email Bot for answering repetitive inquiries in Outlook. In the meantime, the product range has grown to include a large number of other integration options and additional functions. Starting with AI Email Routing, through AI Live Prediction for automated sentence and word completion to the introduction of our Omnichannel Contact Center, we can now offer a solution for almost all email automation requirements.

 

We will continue to work constantly to improve Mailytica by using the latest technologies to offer holistic solutions for email automation.

Our Locations

Konstanz | Germany

Max-Stromeyer-Str. 35b

78467 Konstanz

Patrick Bernauer

sales@mailytica.com

+49 7531 1227 105

Potsdam | Germany

Ravenna | Italy

Sevilla | Spain

Our Milestones

2017

Lorenz Bernauer completed his studies in the field of Natural Language Processing and Artificial Intelligence. He conducted research and achieved significant academic recognition for his publication on a groundbreaking algorithm for term discrimination.

2018

Foundation of Mailytica GmbH by Lorenz Bernauer.

2019

Mailytica introduced an AI-powered email chatbot and email routing system, seamlessly integrated into Microsoft Outlook.

2020

Mailytica's integration expanded to platforms such as Freshdesk, Zendesk, Jira. Additionally, support for all major languages was added.

2021

Patrick Bernauer joins Mailytica and takes charge of expanding sales and marketing activities in Europe.

2022

Introduction of AI Live Prediction for automatic sentence and word completion.

2023

Mailytica presents the Omnichannel Contact Center by Spinoco, which combines automation features and AI in one communication hub.